Niezgodne z prawem klauzule umowne w umowach T-Mobile czyli brak realnych działań UOKIK w Polsce

Niezgodne z prawem klauzule umowne w umowach T-Mobile czyli brak realnych działań UOKIK w Polsce

Niezgodne z prawem klauzule umowne, w umowach T-Mobile..

To bardzo ważna kwestia.

W materiałach informacyjnych, w reklamach a także w umowach firma T-Mobile [przed wejściem technologii 5 G i obecnie], posługuje się ładnym miło brzmiącym zwrotem „prędkość do 20 MB/s” sugerujących wysoką jakość usług. Dotyczy to usług internetu bezprzewodowego. Wysoka prędkość reklamowana przez T-Mobile, jest jedynie informacją reklamową czyli nieprawdziwą. Chodzi o wprowadzenie klientów w błąd w celu następnie wykorzystania tego błędu. Czyli podręcznikowy przykład oszustwa. Jest to też wprowadzanie do materiałów reklamowych, do materiałów informacyjnych i do umów – klauzul niedozwolonych.

 

Co to znaczy ten zwrot „prędkość do 20 MB/s” i jakie ma w efekcie znaczenie dla każdego klienta (konsumenta) ???

20 MB/s to dość duża prędkość. Każdy klient (konsument), byłby z pewnością zadowolony z takiej prędkości i byłby z pewnością zadowolony z takiej usługi. Fraza – zapis w umowach, zapis w materiałach informacyjnych, zapis w materiałach reklamowych – nie brzmi „prędkość 20 MB/s”. Brzmi podobnie a znaczy zupełnie coś innego i znaczy zupełnie coś odmiennego, niż myśli każdy klient (konsument).

Klient(konsument) zawierając umowę sugeruje się zapisem umowy „prędkość do 20 MB/s” licząc na dużą prędkość łącza internetowego (bezprzewodowego) i wierząc, że firma telekomunikacyjna taką prędkość czyli 20 MB/s będzie realizować.

 

Klient (konsument), jednak nie zdaje sobie sprawy, że fraza „prędkość do 20 MB/s” i fraza „prędkość 20 MB/s” to zupełnie inne frazy.

Fraza „prędkość do 20 MB/s” określa nie prędkość łącza a zakres prędkości łącza. Zakres predkości łącza internetowego potencjalnie, a mówiąc bardziej wprost – teoretycznie. Czyli firma nie jest w stanie świadczyć usługi w takiej prędkości w dniu zawarcia umowy.. i naszym zdaniem nawet nie ma zamiaru świadczyć usługi z taką prędkością..

Co więcej fraza „prędkość do 20 MB/s” – w takiej formie tej frazy – mówi, że prędkość łącza internetowego usługi świadczonej przez firmę T-Mobile – może być w przedziale i będzie w przedziale 0 KB/s -20 MB/s !!!

Fraza używana przez firmę T-Mobile – „prędkość do 20 MB/s”, znaczy że prędkość łącza internetowego może też wynosić 0 KB/s [zero kilobitów !!!!].

 

Firma T-Mobile, oczywiście robi to w pełni świadomie i nie jest to żadna pomyłka. Poza tym firma profesjonalnie wykonująca usługi, nie może tłumaczyć się pomyłką i nie zwalnia jej to z odpowiedzialności.

Co więc ma klient (konsument), który zawarł umowę takiej treści z takim zapisem „prędkość do 20 MB/s” z firmą T-Mobile, na internet bezprzewodowy w telefonie (smartfon) lub na internet bezprzewodowy w komputerze ?

Ma internet bezprzewodowy działający z prędkością 5 KB/s, 10 KB/s, 15 KB/s, 25 KB/s, a w najlepszym przypadku – jak widać po realnie świadczonej takiej usłudze – jest to prędkość łącza internetowego w przedziale 15 KB/s – 50 KB/s.., choć zdarza się i prędkość 0 KB/s (zero kilobitów na sekundę)..

Czyli zamiast super szybkiego internetu w firmie T-Mobile jest super wolny internet, a nawet przy prędkości 0 KB/s , firma T-Mobile, niby nie łamie zawartej umowy na świadczenie usług.

Prędkość 0 KB/s (zero kilobitów) oczywiście nie pozwala na przesył żadnych danych a nawet prędkości łącza internetowgo w przedziale 5 KB/s-25 KB/s uniemożliwiają zrobienie czegokolwiek. Nie możemy załadować żadnej strony, nie możemy ściągnąć poczty email – nie możemy zrobić niczego. Z taką prędkością działał internet w swoich początkach w Polsce około 20 lat temu czyli około roku 1998 -2000. Tylko strony internetowe wtedy miały po 20-100 KB a nie po 10 MB (jednorazowe załadowanie strony).

Dopiero od prędkości około 50 KB/s możemy przeglądać strony internetowe i to dużymi utrudnieniami. Obecnie nawet przy prędkości 500 KB/s strony działają bardzo wolno a korzystanie z Youtube lub streamingu Audio i Video, jest niemożliwe.

Zawierając umowę z firmą T-Mobile o treści „prędkość do 20 MB/s” otrzymujemy internet o prędkości sprzed 20 lat czyli taki internet do niczego się nie nadaje. Nie można przeglądać stron swobodnie, poczta działa wolno, a o Youtube i filmach w streamingu lub o muzyce w streamingu możemy zapomnieć..

Firma T-Mobile, żeby było śmieszniej nawet nie przeprosi za to,..

Firma T-Mobile świadomie bezczelnie powołuje się wtedy na zapis umowy, że prędkość jest do 20 MB/s… i firma T-Mobile odpowiada, że firma nie złamała umowy przy prędkości 0 KB/s, 5 KB/s, 15 KB/s, 25 KB/s, 50 KB/s..

Warto zadać pytanie, firma T-Mobile świadczy usługi dostępu do internetu bezprzewodowego z prędkością 0 KB/s czy z prędkością 20 MB/s ?? Obydwie te prędkości mieszczą się w zdaniu w umowie „z prędkością do 20 MB/s”..

Naprawdę chcecie się przekonać, jak firma T-Mobile oszukuje klientów (konsumentów)..??
Reklamacje oczywiście nic nie dają, bo firma T-Mobile, twierdzi, że świadczenie tej usługi z prędkością 25-50 KB/s [!!!!!], jest zgodne z zapisem umowy.. Szkoda tylko, że pracownicy firmy T-Mobile przy zawieraniu umowy, nie są tacy „szczerzy”.. i tego nie mówią..

UOKIK, jak na razie nie reaguje, na ten proceder, firmy T-Mobile..

 

 

 

1 803 492 komentarze do “Niezgodne z prawem klauzule umowne w umowach T-Mobile czyli brak realnych działań UOKIK w Polsce

  1. I have been browsing on-line more than 3 hours nowadays, but I by no means discovered any fascinating article like yours.
    It’s pretty price enough for me. In my opinion, if all site
    owners and bloggers made excellent content material as you did, the web will
    be a lot more useful than ever before.

  2. I’ll immediately snatch your rss feed as I can’t find your
    email subscription hyperlink or e-newsletter service. Do you’ve any?
    Kindly allow me recognize in order that I may subscribe. Thanks.

  3. Thanks for ones marvelous posting! I definitely enjoyed reading it, you are
    a great author.I will remember to bookmark your blog and will eventually come back at some point.
    I want to encourage you to ultimately continue your great job,
    have a nice holiday weekend!

  4. ‚It would be a total lie for me to say I feel sympathetic about the children dying such a painful death,’
    says Kwon Hyuk, as he remembers his time running a concentration camp in North Korea.

    ‚Under the society and the regime I was in at the time, I only felt
    that they were the enemies. So I felt no sympathy
    or pity for them at all.’

    As chief of management at Camp 22, buried in the remote
    mountains of North Hamgyong, it was once his
    job to watch the cruel experiments on political
    prisoners.

    ‚I witnessed a whole family being tested on suffocating gas and dying in the gas chamber,’ he said
    in frank comments to the BBC in 2004.

    ‚The parents, son and a daughter. The parents were vomiting and dying,’ he said, but desperately tried
    to resuscitate their children until their last breath.

    Camp 22 was reportedly closed eight years later, in 2012.
    And North Korea rebuked the claims as part of a US-inspired ‚smear campaign’.

    But Kwon Hyuk, who spoke out in the hope that the regime’s evils would at last be exposed, is joined by hundreds of voices corroborating his stark assessment of the ‚banality of evil’ in our
    times.

    A North Korean soldier looks out from behind barbed wire at a camp

    A South Korean soldier, left, experiences what it is like to be held in a North Korean cell at the Korean War exhibition in Seoul in 2010

    North Korean despot Kim Jong Un grins during a visit to a special
    forces training session at an undisclosed location in North Korea on April
    4, 2025

    Soon Ok-lee, a mother and wife, was imprisoned for seven years
    at one of the North Korean camps.

    In her 1999 book, Eyes of the Tailless Animals: Prison Memoirs of a North Korean Woman, she described the horrors of being
    falsely accused, tortured and jailed.

    Within the confines of Kaechon concentration camp, in Pyungbuk province, she
    said she witnessed gross acts of experimentation committed against prisoners by staff.

    One day, she said, she was ordered to give poison to 50 healthy
    female prisoners.

    ‚One of the guards handed me a basket full of soaked cabbage, told me not to eat it but
    to give it to the 50 women,’ she later told the BBC.

    ‚I gave them out and heard a scream from those who had eaten them.

    ‚They were all screaming and vomiting blood.
    All who ate the cabbage leaves started violently vomiting blood and screaming with pain.

    ‚As soon as they ate it, blood came out from their mouth and anus,’
    she later told NBC. 

    ‚And they died. I saw that in 20 or 30 minutes they died like this in that place.’

    Soon told the outlet the staff were ‚biochemical testing’
    with a new substance, poisoning prisoners to check its efficacy.

    ‚I cannot forget that image. She said. I wonder how a human being can kill another healthy human like that.’

    The order was given by Kim Jong Il, she said.

    ‚I saw so many poor victims. Hundreds of people became victims of biochemical testing.’ 

    She said that she was imprisoned in 1987, while working as a manager of a product supply office.

    The economy went into recession and the supply of materials was not in good condition, she said.

    ‚That’s why I was imprisoned.’

    Over the next seven years, she would be beaten with belts,
    forced to drink water and stamped on until ‚the water came out of my mouth and anus’, and fed on just 100 grams of corn for each meal.

    In that time, she said, her spine started to shrink under the intense conditions
    of forced labour in an ironworks factory.

    ‚I looked like a strange animal,’ she said. 

    Many did not survive. Soon described witnessing public executions and the
    torture of men, women and children.

    She said that political prisoners were forbidden from
    having children, so pregnant mothers were injected with saltwater to try to kill the
    baby – even at eight or nine months of pregnancy.

    ‚From time to time there a living infant is delivered, and then if someone delivers a live infant, then the guards kick the bloody
    baby and kill it.’

    Starved to the point of exhaustion, she said prisoners would try to catch the many rats scurrying around the
    complex.

    ‚When we could catch rats we thought it was a
    fortunate day. If we were found catching rats we were put in a separate solitary cell.
    When we caught a rat, we didn’t cook it. We just ate it.’

    Sketches commissioned by defector Kim Kwang-il depicted the horrific torture of prisoners 

    Corpses left in the gulag: ‚The mice eat the eyes, nose, ears,
    and toes of the corpses’

    Guards observe as prisoners are made to stay in stress positions until exhaustion

    Soon’s story is sadly not unique. Defectors have managed to extract secret
    documents detailing evidence of the use of gas chambers in North Korean prisons.

    Lin Hun-hwa, a victim, was named in a report from Camp 22
    doing nothing to conceal the abuse taking place within.

    ‚The above person is transferred from…camp number 22 for
    the purpose of human experimentation of liquid gas
    for chemical weapons,’ read a transfer letter dated February 2002.

    Kwon Hyok, a former prison Head of Security at Camp 22,
    told the BBC that laboratories had been fitted to deliver poison gas and suffocation gas as part of ghastly experiments on inmates.

    Three or four people, usually a family, would be shepherded into a chamber after
    undergoing medical checks.

    The chambers would be sealed and gas fed
    in through a tube as scientists stood by to observe.

    While North Korea said the story was a fiction, BBC reporter Olenka Frenkiel said
    she had independent confirmation that the defector was genuine, and had seen documentation confirming an inmate’s transfer for
    human experimentation.

    Im Cheon-yong corroborated with similar claims.

    An officer in North Korea’s special forces, Im
    said he was privy to tests on prisoners aimed at bolstering the military
    with biological and chemical warfare threats.

    ‚For the biological and chemical warfare tests, we needed „objects”,’ he told German outlet DW in 2014.

    ‚At first, they used the chemical agents on mice and showed us how they died. 

    ‚Then we watched the instructors carrying out the tests on humans to show us how a person dies.
    I saw it with my own eyes.’

    He said that he decided to flee the country after seeing children with mental and physical disabilities being used as
    test subjects for experimental weapons.

    ‚The regime wants to do this „legally” so they offer to
    buy disabled children from their parents,’ he told the Telegraph.

    ‚If that doesn’t work, they threaten them.’

    Im said that experiments on humans in North Korea dated back at least to the late 1960s,
    testing chemical and biological weapons for military use on citizens.

    ‚They use anthrax bacterium as well as 40 different types
    of chemical weapons that the regime has developed itself,’
    he told DW.

    ‚Through these experiments, they know the effects of the weapons and
    the amounts to be used.’ 

    Kim Myong-chol, executive director of The Centre for North Korea-US
    Peace, dismissed the claims as ‚nonsense’ retold
    to ‚make money by attracting the attention of
    South Korea and the U.S.’

    But Japanese academic Toshimitsu Shigemura told DW there were ‚too many of these stories now
    for them not to be true’.

    Pictured: Inmates at a North Korean prison camp. Defectors have described
    the horrors of experimentation on prisoners using chemical and biological weapons

    Starving prisoners line up to face another day of gruelling forced labour in some
    of the first ever photos to show inmates at a North Korean prison camp (taken in 2021)

    A North Korean prison policewoman stands guard behind fences at a jail on the
    banks of Yalu River, opposite the Chinese border city of Dandong, May 8,
    2011

    One such story came from a defector identified only by his surname, Lee.

    Lee, a former North Korean biological weapons scientist, was said
    to have fled a research facility in the hermit kingdom in June 2015, taking with him what he claimed was 15 gigabytes of evidence on human experiments.

    ‚His ostensible reason for defection is that he felt sceptical about his research,’ a source from a North Korean human rights agency told
    South Korea’s Yonhap news agency.

    Greg Scarlatoiun, director of the US-based Committee for
    Human Rights in North Korea, told Finnish daily Helsingin Sanomat that Lee’s claims sounded plausible.

    ‚We have been told similar stories in the past that human experiments are
    carried out in prison camps,’ he said.

    In 2023, South Korea’s Ministry of Unification compiled reports of such violations
    in a mammoth 450-page document based on the testimonies of more than 500 North Korean defectors.

    According to the report, officials at the North Korean Ministry of
    Social Security were allegedly blackmailing families into letting their relatives become human test subjects under the
    threat of sending them to prison camps.

    Human subjects were reported to have secretly been fed sleeping
    pills and forcibly taken to a facility called Hospital 83
    to undergo various experiments.

    Disabled people, particularly those with dwarfism, were also deprived of their human rights and had medical procedures conducted on them
    against their wills.

    In 2015, nurses at one hospital were reportedly told to create a ‚list of dwarfs’ which was then used to prevent people
    with dwarfism from giving birth.

    One woman with dwarfism was allegedly forced to undergo
    a hysterectomy – a surgical procedure to remove her womb and prevent
    her from having a child – in 2017.

    Rampant state-led rights abuses were said to have taken place in communities, prison camps and elsewhere, including public executions, torture
    and arbitrary arrests.

    Women in detention were subjected to inhumane conditions including torture, forced labor, sexual violence and
    starvation.

    Everyday torture: One of the drawings by the guards, simply titled ‚Detention centre’ seems to depict a guard forcing a prisoner
    into a small opening in a wall

    This drawing depicts prisoners foraging among live wild animals.
    In the Korean description: ‚out of starvation and hunger, find snakes and rats and you eat them’

    A North Korean soldier looks out from behind a barbed wire
    fence around a camp on the North Korean river
    banks across from Hekou, June 3 , 2009

    North Korea remains one of the most elusive places on earth.

    Isolationism is built into its history – a policy in the north
    broken only by 35 years as a protectorate of Japan in the early 20th century.

    From behind thick walls, the country holds on to its conception of ‚freedom’ through the imposition of strict security controls and a zero-tolerance approach to dissent.

    But even further away from view, even more sinister characteristics of a
    dystopian state are said to exist under the guise
    of scientific inquiry.

    Defectors claim to have witnessed barbaric
    ‚experiments’ on human beings – mothers, fathers and children – in the name
    of preparing an army.

    To the camp commanders, the ends are justified by the means.
    Painting dissenters as enemies of the state, ‚I felt no sympathy or pity for
    them at all’.

    BBCNorth Korea

  5. Fantastic beat ! I would like to apprentice even as you amend your
    web site, how could i subscribe for a blog web site?
    The account helped me a applicable deal. I have been tiny bit acquainted of this your broadcast offered bright transparent concept

  6. After I initially commented I seem to have clicked on the -Notify me when new comments are added- checkbox
    and from now on each time a comment is added I recieve
    4 emails with the exact same comment. There has to be an easy method
    you can remove me from that service? Many thanks!

  7. Wonderful beat ! I wish to apprentice even as you amend your
    site, how can i subscribe for a blog site?
    The account helped me a appropriate deal. I have been tiny
    bit acquainted of this your broadcast offered shiny clear concept

  8. Ciao. Se stai ricercando appuntamenti in Italia, nostro portale ti supportera. Sul nostro sito troverai numerosi articoli e risorse e ti aiuteremo pure a trovare offerte di appuntamenti online in Italia. Puoi consultare questo articolo su questo tema https://amoreinitaliani.com, assieme a altri scritti. Benvenuti nel nostro sito.

  9. Admiring the time and energy you put into your blog and detailed information you
    present. It’s great to come across a blog every once in a while that isn’t the same
    unwanted rehashed information. Wonderful read! I’ve bookmarked your site and
    I’m adding your RSS feeds to my Google account.

  10. Hello There. I discovered your weblog the use of msn. That is a very well written article.
    I’ll be sure to bookmark it and return to learn extra of your useful
    information. Thank you for the post. I’ll certainly comeback.

  11. What’s Going down i’m new to this, I stumbled upon this I’ve discovered It
    absolutely useful and it has aided me out loads. I am hoping
    to contribute & aid other customers like its helped me.
    Great job.

  12. Great post. I was checking continuously this blog
    and I’m impressed! Very useful info specifically the last
    part 🙂 I take care of such info much. I was
    seeking this particular info for a very long time. Thanks and good luck.

  13. Hey there would you mind letting me know which web host you’re using?
    I’ve loaded your blog in 3 completely different web browsers and I must say
    this blog loads a lot faster then most. Can you recommend a good hosting provider at a fair price?

    Thank you, I appreciate it!

  14. That is very attention-grabbing, You’re an excessively skilled
    blogger. I have joined your feed and look ahead
    to searching for more of your great post.
    Additionally, I have shared your website in my social networks

  15. Fantastic goods from you, man. I have understand your stuff previous to and
    you’re just too excellent. I really like what you’ve acquired here,
    really like what you are saying and the way in which you say it.
    You make it entertaining and you still take care of to keep it
    sensible. I can’t wait to read far more from you.

    This is actually a tremendous web site.

  16. Hi, I do believe this is an excellent web site. I stumbledupon it 😉 I am going to return yet again since I saved as
    a favorite it. Money and freedom is the greatest way
    to change, may you be rich and continue to guide others.

  17. I think that is one of the most vital information for me.
    And i’m glad studying your article. However want to observation on some general things, The web site
    style is perfect, the articles is in point of fact great : D.
    Just right activity, cheers

  18. Wonderful beat ! I would like to apprentice whilst you amend your
    website, how could i subscribe for a blog site?
    The account helped me a appropriate deal. I have been a little bit
    acquainted of this your broadcast provided bright transparent idea

Dodaj komentarz

Twój adres email nie zostanie opublikowany. Pola, których wypełnienie jest wymagane, są oznaczone symbolem *

Powrót do góry