Niezgodne z prawem klauzule umowne, w umowach T-Mobile..
To bardzo ważna kwestia.
W materiałach informacyjnych, w reklamach a także w umowach firma T-Mobile [przed wejściem technologii 5 G i obecnie], posługuje się ładnym miło brzmiącym zwrotem „prędkość do 20 MB/s” sugerujących wysoką jakość usług. Dotyczy to usług internetu bezprzewodowego. Wysoka prędkość reklamowana przez T-Mobile, jest jedynie informacją reklamową czyli nieprawdziwą. Chodzi o wprowadzenie klientów w błąd w celu następnie wykorzystania tego błędu. Czyli podręcznikowy przykład oszustwa. Jest to też wprowadzanie do materiałów reklamowych, do materiałów informacyjnych i do umów – klauzul niedozwolonych.
Co to znaczy ten zwrot „prędkość do 20 MB/s” i jakie ma w efekcie znaczenie dla każdego klienta (konsumenta) ???
20 MB/s to dość duża prędkość. Każdy klient (konsument), byłby z pewnością zadowolony z takiej prędkości i byłby z pewnością zadowolony z takiej usługi. Fraza – zapis w umowach, zapis w materiałach informacyjnych, zapis w materiałach reklamowych – nie brzmi „prędkość 20 MB/s”. Brzmi podobnie a znaczy zupełnie coś innego i znaczy zupełnie coś odmiennego, niż myśli każdy klient (konsument).
Klient(konsument) zawierając umowę sugeruje się zapisem umowy „prędkość do 20 MB/s” licząc na dużą prędkość łącza internetowego (bezprzewodowego) i wierząc, że firma telekomunikacyjna taką prędkość czyli 20 MB/s będzie realizować.
Klient (konsument), jednak nie zdaje sobie sprawy, że fraza „prędkość do 20 MB/s” i fraza „prędkość 20 MB/s” to zupełnie inne frazy.
Fraza „prędkość do 20 MB/s” określa nie prędkość łącza a zakres prędkości łącza. Zakres predkości łącza internetowego potencjalnie, a mówiąc bardziej wprost – teoretycznie. Czyli firma nie jest w stanie świadczyć usługi w takiej prędkości w dniu zawarcia umowy.. i naszym zdaniem nawet nie ma zamiaru świadczyć usługi z taką prędkością..
Co więcej fraza „prędkość do 20 MB/s” – w takiej formie tej frazy – mówi, że prędkość łącza internetowego usługi świadczonej przez firmę T-Mobile – może być w przedziale i będzie w przedziale 0 KB/s -20 MB/s !!!
Fraza używana przez firmę T-Mobile – „prędkość do 20 MB/s”, znaczy że prędkość łącza internetowego może też wynosić 0 KB/s [zero kilobitów !!!!].
Firma T-Mobile, oczywiście robi to w pełni świadomie i nie jest to żadna pomyłka. Poza tym firma profesjonalnie wykonująca usługi, nie może tłumaczyć się pomyłką i nie zwalnia jej to z odpowiedzialności.
Co więc ma klient (konsument), który zawarł umowę takiej treści z takim zapisem „prędkość do 20 MB/s” z firmą T-Mobile, na internet bezprzewodowy w telefonie (smartfon) lub na internet bezprzewodowy w komputerze ?
Ma internet bezprzewodowy działający z prędkością 5 KB/s, 10 KB/s, 15 KB/s, 25 KB/s, a w najlepszym przypadku – jak widać po realnie świadczonej takiej usłudze – jest to prędkość łącza internetowego w przedziale 15 KB/s – 50 KB/s.., choć zdarza się i prędkość 0 KB/s (zero kilobitów na sekundę)..
Czyli zamiast super szybkiego internetu w firmie T-Mobile jest super wolny internet, a nawet przy prędkości 0 KB/s , firma T-Mobile, niby nie łamie zawartej umowy na świadczenie usług.
Prędkość 0 KB/s (zero kilobitów) oczywiście nie pozwala na przesył żadnych danych a nawet prędkości łącza internetowgo w przedziale 5 KB/s-25 KB/s uniemożliwiają zrobienie czegokolwiek. Nie możemy załadować żadnej strony, nie możemy ściągnąć poczty email – nie możemy zrobić niczego. Z taką prędkością działał internet w swoich początkach w Polsce około 20 lat temu czyli około roku 1998 -2000. Tylko strony internetowe wtedy miały po 20-100 KB a nie po 10 MB (jednorazowe załadowanie strony).
Dopiero od prędkości około 50 KB/s możemy przeglądać strony internetowe i to dużymi utrudnieniami. Obecnie nawet przy prędkości 500 KB/s strony działają bardzo wolno a korzystanie z Youtube lub streamingu Audio i Video, jest niemożliwe.
Zawierając umowę z firmą T-Mobile o treści „prędkość do 20 MB/s” otrzymujemy internet o prędkości sprzed 20 lat czyli taki internet do niczego się nie nadaje. Nie można przeglądać stron swobodnie, poczta działa wolno, a o Youtube i filmach w streamingu lub o muzyce w streamingu możemy zapomnieć..
Firma T-Mobile, żeby było śmieszniej nawet nie przeprosi za to,..
Firma T-Mobile świadomie bezczelnie powołuje się wtedy na zapis umowy, że prędkość jest do 20 MB/s… i firma T-Mobile odpowiada, że firma nie złamała umowy przy prędkości 0 KB/s, 5 KB/s, 15 KB/s, 25 KB/s, 50 KB/s..
Warto zadać pytanie, firma T-Mobile świadczy usługi dostępu do internetu bezprzewodowego z prędkością 0 KB/s czy z prędkością 20 MB/s ?? Obydwie te prędkości mieszczą się w zdaniu w umowie „z prędkością do 20 MB/s”..
Naprawdę chcecie się przekonać, jak firma T-Mobile oszukuje klientów (konsumentów)..??
Reklamacje oczywiście nic nie dają, bo firma T-Mobile, twierdzi, że świadczenie tej usługi z prędkością 25-50 KB/s [!!!!!], jest zgodne z zapisem umowy.. Szkoda tylko, że pracownicy firmy T-Mobile przy zawieraniu umowy, nie są tacy „szczerzy”.. i tego nie mówią..
UOKIK, jak na razie nie reaguje, na ten proceder, firmy T-Mobile..
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When you’ve beaten cancer at 21, been made redundant and bounced back to
become a Premiership star and potential England international seven years later, perspective tends to come your way.
Joe Batley’s story is remarkable. And as we sit down, another
page is written as he is named in the Premiership team of the season following a breakthrough campaign for the Bristol
Bears lock.
And on the eve of a crunch Premiership semi-final against fierce rivals Bath at the Rec,
he is able to sit back and reflect.
‚When I was younger, I fell into the trap of letting matches dictate my emotional state.
It could ruin my whole weekend,’ one of English rugby’s standout forwards this season, told Mail Sport.
‚The pressure of having to be perfect weighed heavy.
Pre-match, I’d be stressed about what could happen and post, I’d be
worried about what didn’t.
‚What put a lot into perspective for me was when I was diagnosed with cancer.
After Covid, I had my son.
Joe Batley beat cancer at 21, was made
redundant and bounced back to become a Premiership star and potential England international seven years later
The 28-year-old has been one of English rugby’s standout forwards
this season
Batley and Bristol Bears will take on Bath in their huge Premiership semi-final tonight
‚This is all I’ve ever wanted – to be a professional rugby player.
Actually, when I was four, I wanted to be the blue Power Ranger.
But that faded after a while!
‚If I’m not enjoying it now, what’s the point? I want to appreciate this as much
as I can. Pre-game, you probably see me running around with a huge smile on my face.
‚If you’re getting yourself revved up 24 hours before a match, you’re
going to find yourself pretty burned out by the time you get there so it’s no
problem to talk.’
Now 28, Batley is coming into his prime in the second row with the rollercoaster that has been his professional and personal life to this
point now behind him.
In his second spell at Bristol, he is a key figure for director of rugby Pat Lam.
Batley will have to be at his best if the Bears are to seal what would
be a third victory over table-toppers and tomorrow’s hosts Bath this season and reach
the Premiership final.
But there is confidence among the Bristol squad they can do so.
They have beaten Bath in 11 of the last 14 meetings between the two
sides.
Alongside team-mates Gabriel Ibitoye and Benhard Janse van Rensburg, Batley was yesterday named in the Premiership’s team of the season.
He earned a first England call last month and he hopes to be part
of the national squad’s summer tour of the Americas.
A Test debut in either Argentina or the USA would cap it all off.
Batley (left) celebrates beating tonight’s opponents Bath at the Principality
Stadium in Cardiff last month
He earned a first England call last month and he hopes to be part of the national squad’s summer tour
of the Americas
A Test debut in either Argentina or the USA
would cap it all off
Batley will have to be at his best if the Bears are to seal what would
be a third victory over table-toppers and tomorrow’s hosts Bath this season and reach the Premiership final
Batley is coming into his prime in the second row with the rollercoaster that
has been his professional and personal life to this point now behind him
In 2018, Batley had his life turned upside down when he was diagnosed with
Hodgkin Lymphoma after he found a lump in his neck. He’d received
no prior warning signs.
‚Having cancer at 21 was a bit of blissful ignorance.
That word just cuts right through you. It was a sucker punch and after that, the rest
is a blur,’ he said.
‚Cancer has so many bad connotations. Mine was caught early.
In that moment, I just wanted to get back playing straight away.
I didn’t think it would change my life. But before the chemotherapy treatment started, I was asked if I wanted to freeze
my sperm in case the treatment impacted my fertility.
‚That made things more serious. At 21, I went to a fertility clinic.
I waltzed in there in my Bristol training kit because
what else do you wear?
‚It was six months of chemotherapy and a month of radiotherapy.
I got so sick. My hair fell out. When I came back, I was c**p.
I didn’t get back properly fit until Covid then everything stopped and
I didn’t have a job. I was back living at my mum and dad’s, sleeping on their sofa.
‚Worcester phoned up. I played a lot of rugby, felt more like myself, and then it went t**s up there.
It wasn’t ideal.
‚I had my son Wilfred at that time which, not knowing if I was fertile or not, was a huge blessing to me and my partner Anna.
When Worcester collapsed, I didn’t know how I’d support my young family.
I’d put all my eggs in the rugby basket.
‚Luckily enough, Pat phoned and asked me to come back to Bristol.
I owe a lot to this club and city for the way they supported me when I had cancer.
They’ve allowed me to live out my dream.’
Batley rejoined Bristol when Worcester collapsed in 2022 due to financial difficulties
Batley was named in the Premiership team of the
season alongside two Bristol team-mates
Batley has flourished at Ashton Gate, the Bears benefitting from Worcester’s financial collapse
in 2022
Batley has flourished at Ashton Gate, the Bears benefitting from
Worcester’s financial collapse in 2022.
Lam’s side play brilliant attacking rugby
and the likes of Ibitoye – rightly – get most of the headlines.
But Batley is a key figure, pushing the piano so Lam’s backs can play it.
Bristol are undoubtedly outsiders to beat bitter
rivals Bath.
Ellis Genge, the Bristol, England and Lions prop, stoked the fires ahead
of Friday’s game at The Rec. Genge this week told The
Good, The Bad & The Rugby podcast he had a ‚personal vendetta’ against Bath.
He added: ‚If you’re from Bristol, you hate Bath.’ Lam has also been bullish in his belief Bristol know how to win.
Hate doesn’t fuel Batley.
‚Growing up in Portsmouth, I just wanted to play in the Premiership,
‚ he said. ‚I didn’t really care who for. I just wanted to reach the pinnacle and play in the games
I used to watch.
‚I want to achieve everything rugby has to offer. I want to win the Premiership.
I want to play 100 times for Bristol. I want to play for England.
I feel privileged now to be able to look back on everything I’ve been through knowing
the outcome is positive.
‚When you’re in the rollercoaster, you can’t do that.
I love rugby. I probably got obsessed, to be honest. It was everything.
I put pressure on myself in the past. Now, I look at rugby as an expression of freedom.’
Bath finished the regular season as runaway leaders and remain likely title
winners. They will undoubtedly try to outpower Bristol in their bid for an historic Treble, having already won the Premiership Rugby Cup and the European Challenge Cup this term.
Bath’s head of rugby Johann van Graan has named six forwards on his
bench. They will go direct.
Batley and Co will have to fight fire with fire. But taking on the likes of Finn Russell doesn’t phase Batley
Bath finished the regular season as runaway leaders and
remain likely title winners
Hate doesn’t fuel Batley in tonight’s titanic clash, having grown up just wanting to
play in the Premiership – for anyone
Batley and Co will have to fight fire with fire.
But taking on the likes of Finn Russell doesn’t phase Batley.
He’s experienced real life outside of the rugby bubble and seems better for it when he crosses the
white line. So, after all he’s been through, what would winning the Premiership
mean to him?
‚It would be monumental. I want to have a legacy and something to tangible to hang my hat on,’ he added.
‚At club level, there is nothing bigger we can achieve than winning the Premiership.
The way this season has gone, to do that we’d have had to have played Bath at some point.
Credit to them. They’ve been amazing.
‚But there would be no better way for us to win the league than by going to Bath and putting them to the sword.
‚We back our ability to do it our way. We believe we can win and entertain. This
is the big one. I’m not Bristolian, but my partner is and I know what this means to her,
this club and this city. There’s nothing I want more than to get to the final by beating Bath
on their own patch.’
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